Refund & Service Policy

At A.M. Enterprises, we aim to deliver dependable and professional home appliance repair solutions. This policy outlines the terms related to service requests, inspection fees, cancellations, and refund conditions for customers who book services through our website or contact channels.

1. Service Request
Customers can book a repair service via our website, phone, or email. After receiving the request, our team arranges a technician visit based on service availability and the customer’s location.

2. Appliance Inspection
During the visit, our technician thoroughly checks the appliance to identify the issue. A visiting or inspection fee may be applicable depending on the service. Before starting any repair, the technician explains the problem and suggests the most suitable solution.

3. Service Charges
The total service cost may include inspection fees, labor charges, and the cost of any parts required for replacement. The final amount depends on the appliance condition and the complexity of the repair. Customers are informed of the estimated cost in advance.

4. Payment Terms
Payment is typically collected after the inspection or once the repair work is completed. Customers are requested to make full payment after the service is finished and the appliance has been tested.

5. Refund Policy
Since our services involve on-site visits and inspections, the inspection or visiting fee is generally non-refundable once the technician has arrived and assessed the appliance. However, if a customer has made an advance payment and the service cannot be delivered due to reasons on our end, the refund will be reviewed and processed where applicable.

6. Cancellation Policy
Customers can cancel or reschedule their booking before the technician is assigned or arrives at the location. If the technician has already reached the service address, the visiting or inspection charge may still apply.

7. Service Warranty
If any parts are replaced during the repair, the warranty (if applicable) depends on the manufacturer or supplier. Any service-related guarantee will be clearly communicated by the technician at the time of repair.

8. Customer Responsibilities
Customers should provide correct details about the appliance issue while booking the service and ensure safe and easy access to the appliance. If additional faults are found during inspection, they will be discussed before proceeding with further repairs.

9. Policy Updates
A.M. Enterprises reserves the right to revise or update this policy at any time. Customers are advised to review this page periodically for any changes.

10. Contact Details
For any queries related to this policy or our services, please contact us:

Company Name: A.M. Enterprises
Website: https://24x7customerservices.info/
Phone: +91 78369 91391
Email: info@24x7customerservices.info

Email: digiworlditsolution4@gmail.com